FAQ's

FAQ's at History Gear

General

 

What is History Gear?

Driven by passion for design and exploring our past, Historygear.com is a NY based company. We believe dialogue about our past will improve all our futures. By designing original shirts, inspired by history, each incredible story, each accomplishment, each journey becomes part of today’s conversation. Every time you buy one of our unique historygear designs, you continue the dialogue.

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Security and Payments

 

Is your site secure?

The store is hosted on a SAS 70 Type II certified server - that is PCI compliant and our entire network is independently audited against stringent PCI security standards every three months. We're proud to be featured on both Visa and Mastercard's lists of PCI-compliant providers.

 

What credit cards do you accept?

We accept all major credit cards - Visa, MasterCard, American Express, JCB, Discover, and Diners Club. For Australian, Canadian, and European businesses we can accept Visa, MasterCard, and American Express. In addition we can charge cards of these types from customers anywhere in the world.

 

Do you charge tax?

We only collect (all tax is forwarded to the state) tax in NY state, all other states are free from tax. 

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Shipping & Ordering

 

How long will it take for my order to arrive?

We strive to have orders shipped within 3-8 business hours or less, assuming they're in stock. Out of stock items may take 2-4 days to complete. At History Gear we use First class mail on single orders to keep the cost down and it's surprisingly fast - other options are available when checking out. Deliveries in the north east should take 2-3 days. For central and the southern US, add another day. For the west coast its generally about 5-6 business days. For more information visit our Shipping & Delivery page

 

Can I get my order faster?

Yes! - faster options are also available at checkout such as UPS Ground (3 – 5 business days), UPS 2-Day and UPS Overnight (based on the weight of your order.)

 

Do you ship internationally?

History knows no bounds - yes!  We use USPS for First Class International and International Priority Mail for international shipping orders. For more detailed information just click here.

 

Do you gift wrap?

Yes! Just like us on Facebook, send us an email and we will provide complimentary gift wrapping with your order!

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Sizes

 

What sizes to you cater to?

Mens, Ladies, Youth and Kids! From Small to XXL.  For kids its 5, 5/6 and 7. Click here for more detailed size guide!

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T-Shirts

 

How long will my tee last?

Our tees are designed for maximum durability, comfort and quality. With a seamless rib knit collar reinforced with a cover seamed front neck and taped neck and shoulder seams, this shirt is carefully constructed for those who are active and require clothing that doesn't fall apart. Our printing techniques include both heat transfer vinyl and plastisol printing - both of which are guaranteed to a 50 wash cycle (when wash instructions are correctly followed). For large orders we use screen printing.

 

Some options for ladies and youth, some not?

Great question. We endeavor to have every option for every person, however the mill often have select colors that are only available in certain categories. Currently Moss and Putty (cream color) versions are only available in Mens only. Rest assured we're striving to have every color and every size for all.

 

Do you offer customization?

We have a bespoke service, were custom colors, additional tee styles and original exclusive designs can be created for a minimal fee. In addition wholesale orders can be catered for upon request.

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Posters & Art Prints

 

What type of paper are they printed on?

We only use professional musuem and gallery quality paper from Canon. It is heavyweight and features a resin-coated base, a weight of 280 gsm and a thickness of 11 mil. This paper is durable and it has an opacity of 95%.

 

Do the prints come flat or rolled?

All prints are hand-rolled between 2 layers of fine tissue, and placed in a dedicated box for added protection.

 

Do you offer custom art?

We have dedicated artists who are passionate about history and can offer custom pieces and personalisation for a minimal fee. In addition wholesale orders can be catered for upon request.

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Other

 

I'm having trouble signing in/I've forgotten my password.

Just contact us and we'll be delighted to help you log in or send you a new password.

 

I love your designs - how can I share?

We'd love you to share your experience with other history gear lovers! Just tag us in your Facebook or Twitter profiles! Please share a photo of you and your History Gear T-shirt and please feel free to email us your photos!

 

Do you have coupons or promo codes.

Yes! Our promotions and codes refresh regularly - get the latest here.

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